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Consignment Owners Adding Their Bank Accounts

DropletTrailer
Day-tripper
Hi Everyone,
 
We have new consignment owners in two new rental locations. We are trying to have them link their bank accounts to each location in Wheelbase but they have received an error message with every try. Their role is set to "Wheelbase Admin" limited to each location.
 
The Wheelbase team has been very responsive but unfortunately has no solution as for now.
 
Has anyone had the same technical issue?
 
Thank you, have a great day.
Adam, DROPLET
3 REPLIES 3

Kameron
Community Manager
Community Manager

Hey @DropletTrailer 
So sorry to hear that this has been a problem for you. I'm glad to hear that the Wheelbase team has been in contact with you about it, and hopefully they can get that resolved for you soon. 

Adventurervca
Day-tripper II

Hi 👋 where you able to get this resolved? Also curious about the outcome but to answer your question I have not ran into this issue

DropletTrailer
Day-tripper

Hey,

There is no solution yet, I am still waiting to hear back from the Wheelbase support team to see if there is anything we can do.

I will post the solution here once things move forward.

Have a great weekend.

Adam