Outdoorsy

hyakhouse · 04-30-2021

So I'm curious if anyone else has had this issue... we had a renter who wanted to cancel because the plans for their group changed. It was less than a week before departure so the cancellation fee would be applied. We do a moderate plan for cancellat...

hyakhouse · 06-01-2021

I too ask about the tow vehicle and towing experience before accepting the reservation. This has saved us a lot of headache! New to towing is ok. But new to towing and driving a Civic, not ok, lol!

hyakhouse · 04-30-2021

my first questions are about tow vehicle, tow experience, destination and group. if they don't meet criteria, they don't get to rent from me. no tow experience is fine, but no tow experience and the wrong vehicle? not fine.

hyakhouse · 04-30-2021

so we actually use the address of the local Target for the location. That way, our address is never listed. And we meet renters at the Target instead of our house. Works great, have never had an issue and the big parking lot is a bonus!

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