Renters pumping the wrong fuel type in your RV could not only cause an
expensive claim but can also take the RV off the platform while it’s
being repaired. In 2021, almost $1M in claims will be caused by renters
pumping the incorrect fuel type into R...
Coaching your renter through driver verifications One of the most
important steps during the reservation process is getting the renter to
go through the driver verification process. Unless a renter is an
approved driver, the protection package they c...
Outdoorsy has made date changes an easy experience for both owners and
renters. If the renter has asked to extend their trip after they have
paid, both the owner and the renter have the ability to suggest a date
change right from their booking detail...
This is one for the Outdoorsy support team. You’ll need documentation of
all the additional charges, including the signed RV Return Form. Go to
your Outdoorsy dashboard and select “Manage Security Deposit” on the
specific booking to claim the full se...
How does the claims process work? Life on the road means the occasional
bumps and bruises for your rig, but Outdoorsy works hard to make sure we
get your vehicle ready for its next adventure as quickly as possible.
Here’s a look at our step-by-step p...
Hi there! So the $69 damage protection is for damage that happens to the
interior of the rig while it is parked during a renter’s trip. Here is
the link to our help center article that goes into depth on this. Hope
this helps! https://www.outdoorsy.c...