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Carli
Community Manager
Community Manager
since ‎06-16-2021
25m ago

User Statistics

  • 44 Posts
  • 2 Solutions
  • 0 Chirps given
  • 12 Chirps received

User Activity

Renters pumping the wrong fuel type in your RV could not only cause an expensive claim but can also take the RV off the platform while it’s being repaired. In 2021, almost $1M in claims will be caused by renters pumping the incorrect fuel type into R...
Coaching your renter through driver verifications One of the most important steps during the reservation process is getting the renter to go through the driver verification process. Unless a renter is an approved driver, the protection package they c...
Outdoorsy has made date changes an easy experience for both owners and renters. If the renter has asked to extend their trip after they have paid, both the owner and the renter have the ability to suggest a date change right from their booking detail...
This is one for the Outdoorsy support team. You’ll need documentation of all the additional charges, including the signed RV Return Form. Go to your Outdoorsy dashboard and select “Manage Security Deposit” on the specific booking to claim the full se...
How does the claims process work? Life on the road means the occasional bumps and bruises for your rig, but Outdoorsy works hard to make sure we get your vehicle ready for its next adventure as quickly as possible. Here’s a look at our step-by-step p...