There should be a way or a process for OD to verify that people are
still renting. I have heard from many renters and OD owners that they
have to send 10+ messages before someone gets a response. By verifying
if a listing is still active that helps O...
There should be a very clear up front disclosure on the minimum age
required for a driver. While it is buried 2/3rds of the way through the
TOS, who actually reads that th. It took me 10 minutes searching
through the help center to find where it say...
There needs to be a way for the delivery fee to be automatically
calculated when sending someone a quote. This creates a lot of confusion
for owners and renters - even outdoorsy staff who when called say it
should be there. When a quote is sent witho...
I would love to see a way to block dates or notate dates that
delivery/pick up isn’t available. This would help in providing renters
accurate information up front and not wasting their time if it’s not
available. This could be due to being out of tow...
If they are towing/driving themselves yes they should. If I do delivery,
the emptying the tanks is part of my delivery fee. I don’t feel like
they should be charged extra for that, because if they have stationary
insurance, they can’t move the rig an...
This is going to depend on state law - I know California you have to
disclose it and can only activate it in certain circumstances. I would
also look at it as if you are renting would you want to know?