There should be a way or a process for OD to verify that people are
still renting. I have heard from many renters and OD owners that they
have to send 10+ messages before someone gets a response. By verifying
if a listing is still active that helps O...
There should be a very clear up front disclosure on the minimum age
required for a driver. While it is buried 2/3rds of the way through the
TOS, who actually reads that th. It took me 10 minutes searching
through the help center to find where it say...
There needs to be a way for the delivery fee to be automatically
calculated when sending someone a quote. This creates a lot of confusion
for owners and renters - even outdoorsy staff who when called say it
should be there. When a quote is sent witho...
I would love to see a way to block dates or notate dates that
delivery/pick up isn’t available. This would help in providing renters
accurate information up front and not wasting their time if it’s not
available. This could be due to being out of tow...
Unfortunately I don’t believe that this information is available. Most
platforms don’t readily provide it. There is not any website - like
there is for Airbnb rentals. You would need to contact platforms
directly and ask.
This is a slow time in many areas. Many areas are also over saturated
with a high number of available rentals and a decrease in people
renting. Where are you located? You can also post your listing and
people here and look at it and review.
Did you advise them ahead of time that there would be late fees if
returned late? If so, charge appropriately. If not you really can’t
impose a fee you didn’t tell them about. As for everything else, I would
not charge. It’s not work charging maybe $...
Most of the time renters are not able to bypass the insurance offered by
outdoorsy - so even if you were to find cheaper insurance, renters still
have to get the insurance through Outdoorsy. I have not have anyone
specially back out due to insurance ...