There should be a way or a process for OD to verify that people are
still renting. I have heard from many renters and OD owners that they
have to send 10+ messages before someone gets a response. By verifying
if a listing is still active that helps O...
There should be a very clear up front disclosure on the minimum age
required for a driver. While it is buried 2/3rds of the way through the
TOS, who actually reads that th. It took me 10 minutes searching
through the help center to find where it say...
There needs to be a way for the delivery fee to be automatically
calculated when sending someone a quote. This creates a lot of confusion
for owners and renters - even outdoorsy staff who when called say it
should be there. When a quote is sent witho...
I would love to see a way to block dates or notate dates that
delivery/pick up isn’t available. This would help in providing renters
accurate information up front and not wasting their time if it’s not
available. This could be due to being out of tow...
I do not fill it up unless asked - I have travel trailers. If they are
heading to a campground with water, there usually is no reason to fill
it. I always have a bit of water in the tank though for an emergency
toilet flush though! I have filled up a...
So it really depends on the situation and this is also why trip
insurance is so important. Personally - while an inconvenience a broken
fridge would not warrant having to stay in a hotel - usually. If it’s
something that’s a safety hazard or a major ...
So per outdoorsy rules - there can only be as many people riding in the
RV as there are seatbelts. If it’s just sleeping arrangements it’s still
a safety issue - you can’t have 15 people sleeping in one rig safely and
I would have advised them of suc...