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VagabondKaren
Day-tripper III
Status: New

There needs to be a way for the delivery fee to be automatically calculated when sending someone a quote.  This creates a lot of confusion for owners and renters - even outdoorsy staff who when called say it should be there.  When a quote is sent without the delivery fee and the customer sees the rental amount they have an expectation that is what they are going to pay.  When the delivery fee is then calculated it could be considered deceptive. When it is also calculated initially it helps alleviate concern on the part of the owner that it will or won’t be included.