cancel
Showing results for 
Search instead for 
Did you mean: 

potential renter profiles

RandP
Day-tripper II

I have had people message me with questions about renting my RV.  When I receive the email from Ourdoorsy with the message notification, I click on the "view profile" and it always takes me to the Ooops! page.  There is no adequate explanation from the support people.  Does anyone here know why I can't view their profiles??

3 REPLIES 3

Kameron
Community Manager
Community Manager

Hey there @RandP sorry to hear you're experiencing this trouble.
 

You have likely covered these, but just to be sure here are some common troubleshooting steps.

  • Restart your phone or device. Then open the app to see if it works as expected.
  • If it’s been a while since you updated the Outdoorsy app on your device, check the Google Play Store or Apple App Store for an update. New app versions often fix minor bugs and add new features.
  • Clear cache and cookies if using a desktop.
  • Delete and then redownload the app. Then check to see if the problem with the app is fixed.

Hoping these may help you or anyone else that might be reading in the future

RandP
Day-tripper II

No it didn't.  It didn't work on my app or on my computer.

RandP
Day-tripper II

No it didn't.  It didn't work on my app or on my desk top.