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How to change an accepted quote (modify add-ons)?

TPRV-Diane
Day-tripper

Hey!

How do you change a quote that has been accepted and paid for? My renters want to remove an add-on and I'm fine with it. They are picking up the RV tomorrow and I can't seem to find where to do this myself or where to contact Outdoorsy's customer service for them to do it.

Thank you for your help!

1 ACCEPTED SOLUTION

fnlvr234
Day-tripper III

I had to contact Outdoorsy by phone to refund an unused add-on.

View solution in original post

4 REPLIES 4

fnlvr234
Day-tripper III

I had to contact Outdoorsy by phone to refund an unused add-on.

Thank you. I have found their phone number.

JordanB
Weekend warrior

Yup, Outdoorsy support needs to do this from their end. Their online chat feature works well too if you don't want to sit on the phone.

Thank you. It seems the chat function wasn't working for me I have found their phone number meanwhile.