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damage in return

Anthony
Day-tripper II

my RV came back with scratches on the awning and scratched a panel by the door. how does the claim work when it comes to this?

1 REPLY 1

Cailey
Community Manager
Community Manager

Hey there @Anthony! Sorry to hear about the damage to your RV. We recommend that you file a claim within 48 hours of the vehicle return. The claims team will help you to determine how to move forward. Generally, either they will help continue with the claim or help you to claim funds for repairs from the security deposit (depending on the cost to repair). You can call 877-723-7232 if you have questions about the process of filing the claim!