Beginner
Hi! We are considering renting out our travel trailer but not sure what the market is like in our area. Is there anyway to talk to other owners in specifically in our area?
Forum Posts
Outdoorsy swag contest
Outdoorsy swag contest Everyone seemed excited about the idea of getting an Outdoorsy t-shirt so we want to give away more! Introducing our new Owner Community contests.In this series, we're going to ask you to share something about yourself because ...
Question on Charges to Renters
My renter returned my hybrid camper yesterday and was EXTREMLY late, which I am ok with, however I did tell them that I have a renter the next day so would need it back by 3pm. They showed up at 7pm. The finally shared with me about an hour out that ...
Unfortunate Rental Experience
I'm here to share a very unfortunate experience. I have rented my travel trailer 5 times now. The first four were wonderful. This last time threw me for a loop. This is going to be a very long post. My most recent rental was a man who was taking his ...
Post Covid rental
We are new RV owners in Florida. We would like to rent our RV and I was wondering if your rental business is slowing down due to people traveling again and covid not being an issue?
Tow Vehicle Insurance
Hello, Does any body offer a tow vehicle for rent when renting their trailer? I was planning to do that, but I talked to my insurance company (GEICO) and they said that if I offered my vehicle for rent it would violate the terms of my auto policy wit...
Outdoorsy vintage insurance update
We’re pleased to announce that your vintage vehicle is approved for Outdoorsy’s full rental insurance during the travel period.* In fact, Outdoorsy is the only major RV rental platform that covers vehicles older than 15 years for both Physical Damage...
Join us with our friends at Girl Camper
Hey Outdoorsy Owners, Our friends over at Girl Camper are hosting a live Facebook Q&A panel tonight with our beloved Listing Coach extraordinaire. For those who are not familiar, Girl Camper has been an Outdoorsy partner for quite some time. They rec...
Update announcement: renter fee changes
Hello Outdoorsy owners, We are writing to inform you of a change to our renter fees so that you can answer questions you may receive from renters. This change will only impact Outdoorsy renter service fees and will not impact Outdoorsy owner commissi...
Customer doesn't have a trailer brake controller
We just got a booking and the renter says his truck doesn't have a Trailer Brake Controller. My trailer weighs 3500 loaded. Do they have to have a TBC?
potential renter profiles
I have had people message me with questions about renting my RV. When I receive the email from Ourdoorsy with the message notification, I click on the "view profile" and it always takes me to the Ooops! page. There is no adequate explanation from the...
My first time listing a class C coming soon
Hello,I am a brand new Outdoorsy member and looking forward to being able to rent out my 3 year old Thor Chateau Class C. I am hoping to price it somewhere in the $180-200 range, in hopes of renting it out at least twice a month. I will see what happ...
Renter Refusing to Return Motorhom
Looking for some direction and to see if this has happened to someone else...Long story short, I had a couple rent my Class A motorhome from Wednesday to Friday (first time renting it out). They were going to drive starting on Thursday morning from M...
Do I want to do this?
We will be taking delivery of a campervan soon. Already, there are people lined up wanting to "try it out". To say I'm nervous is an understatement, I'm terrified this investment will turn into a nightmare. We didn't purchase this van to rent out.Dis...
Holding a portion of security deposit for cleaning
Hi everybody! So far I have had pretty good luck with the renters for my RV, but unfortunately my last renter left my trailer very messy. I was wondering if you have encountered this problem before and if so what did you do? I reviewed the contract a...
Scamming renter
Hi All,I recently had a renter who complained about basically anything they could their entire trip without any eveidence. They claimed after having the unit for 2 days that the black tank was full and I never emptied. I offered a refund to the rente...
Resolved! What personal insurance is needed
I am currently looking into insurance coverage for a new van I'm purchasing and planning to rent out on Outdoorsy when I'm not using it. For my hosts, how does the fact that you rent your rig out affect your personal insurance coverage? What do you t...
Handling Rentals Remotely
Hi there. I am seeking some ideas, advice, and guidance for my camper rental through Outdoorsy.This is our first year renting on Outdoorsy for my wife and I, and we could have never imagined how popular our little toy hauler would be. It has been boo...
Outdoorsy Canada insurance update
Hey there Outdoorsy Canadians, We’re excited to introduce a personal insurance policy for your RV that allows you to rent — thanks to our partner Roamly. Roamly now enables you to get insurance through their Canada-based partner, Aon. Here’s how to g...
Feature update announcement: mutual cancellations
Feature update announcement Insert drumroll sound effect You asked, we listened. Now introducing mutual cancellations! When the unavoidable comes up and you or your renter need to cancel a trip — mutual cancellation is now live in your Dashboard. Thi...
Dumping the sewage
Hi everyone! We were wondering how we could make sure that renters dump the sewage before returning our trailer to us? Any advice? Thank you
We Can Provide RV Repairs!
Hi Outdoorsy Owner Community, We've just begun the journey of renting a small fleet of RVs in Southern California, and we're ALSO a professional RV Handyman Team! If you need any repairs or upgrades on your rig(s) in the SoCal locale, let me know! We...
Feature Update Announcement: Reviews
Product Update Our teams at Outdoorsy have been working hard to help improve renter review rate for owners. This is why after returning from a trip, renters will now see a new flow for adding their rating and review to share their experience. We are ...
Renters driving a lot of miles
When a renter drives your RV over 3,600 miles, when it is returned to you, what kind of maintenance do you have performed on it besides an oil change? Thanks!
Generators
Hi There,For those who do not have onboard generators, but supply renters with a portable generator, what do you charge if anything?Thanks so much,Shanna
Long term rental
Curious what experiences were with long term rentals? What is the longest you have had someone rent out your rig ( most interested in the campervan type) and what sorts of protections did you put in place since there is more potential for damage the ...
Outdoorsy insurance packages update
IMPORTANT INSURANCE UPDATE Hello everyone,We're excited to share that beginning June 4th, 2021, new insurance rates and deductibles will be implemented to reduce customer premiums and deductibles. Any booking made from June 4th onwards will have the ...
Do you find Instamatch useful?
I wonder if others review their Insta-matches often and if they make offers, and what the response is like to those. I generally feel the request was not a good match, users looking at Class C do not likely want a smaller camper van. I've also heard ...
blackwater
should the renter or the owner be responsible for disposing of blackwater and insuring the next trip is with a clean tank
Outdoorsy Tax Exemption Email
Hello Owners, Some of you may have received an email from Outdoorsy saying that your RV may be tax-exempt after completing a new registration. We just wanted to let you know that this is a legitimate email from Outdoorsy. This email was sent to owner...
Owners
