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Forum Posts

Beginner

Hi! We are considering renting out our travel trailer but not sure what the market is like in our area. Is there anyway to talk to other owners in specifically in our area?

ataylor by Drifter
  • 4 Views
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Outdoorsy swag contest

Outdoorsy swag contest Everyone seemed excited about the idea of getting an Outdoorsy t-shirt so we want to give away more! Introducing our new Owner Community contests.In this series, we're going to ask you to share something about yourself because ...

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Kameron by Community Manager
  • 277 Views
  • 10 replies
  • 2 chirps

Question on Charges to Renters

My renter returned my hybrid camper yesterday and was EXTREMLY late, which I am ok with, however I did tell them that I have a renter the next day so would need it back by 3pm. They showed up at 7pm. The finally shared with me about an hour out that ...

Unfortunate Rental Experience

I'm here to share a very unfortunate experience. I have rented my travel trailer 5 times now. The first four were wonderful. This last time threw me for a loop. This is going to be a very long post. My most recent rental was a man who was taking his ...

KrystalP by Day-tripper II
  • 93 Views
  • 5 replies
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Post Covid rental

We are new RV owners in Florida. We would like to rent our RV and I was wondering if your rental business is slowing down due to people traveling again and covid not being an issue?

MirnaP by Day-tripper
  • 38 Views
  • 1 replies
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Tow Vehicle Insurance

Hello, Does any body offer a tow vehicle for rent when renting their trailer? I was planning to do that, but I talked to my insurance company (GEICO) and they said that if I offered my vehicle for rent it would violate the terms of my auto policy wit...

Outdoorsy vintage insurance update

We’re pleased to announce that your vintage vehicle is approved for Outdoorsy’s full rental insurance during the travel period.* In fact, Outdoorsy is the only major RV rental platform that covers vehicles older than 15 years for both Physical Damage...

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Kameron by Community Manager
  • 108 Views
  • 0 replies
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Join us with our friends at Girl Camper

Hey Outdoorsy Owners, Our friends over at Girl Camper are hosting a live Facebook Q&A panel tonight with our beloved Listing Coach extraordinaire. For those who are not familiar, Girl Camper has been an Outdoorsy partner for quite some time. They rec...

Kameron by Community Manager
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Update announcement: renter fee changes

Hello Outdoorsy owners, We are writing to inform you of a change to our renter fees so that you can answer questions you may receive from renters. This change will only impact Outdoorsy renter service fees and will not impact Outdoorsy owner commissi...

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Kameron by Community Manager
  • 440 Views
  • 2 replies
  • 0 chirps

potential renter profiles

I have had people message me with questions about renting my RV. When I receive the email from Ourdoorsy with the message notification, I click on the "view profile" and it always takes me to the Ooops! page. There is no adequate explanation from the...

RandP by Day-tripper II
  • 241 Views
  • 3 replies
  • 1 chirps

My first time listing a class C coming soon

Hello,I am a brand new Outdoorsy member and looking forward to being able to rent out my 3 year old Thor Chateau Class C. I am hoping to price it somewhere in the $180-200 range, in hopes of renting it out at least twice a month. I will see what happ...

bbobich by Day-tripper II
  • 252 Views
  • 3 replies
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Renter Refusing to Return Motorhom

Looking for some direction and to see if this has happened to someone else...Long story short, I had a couple rent my Class A motorhome from Wednesday to Friday (first time renting it out). They were going to drive starting on Thursday morning from M...

Ryoukoe by Day-tripper
  • 484 Views
  • 4 replies
  • 1 chirps

Do I want to do this?

We will be taking delivery of a campervan soon. Already, there are people lined up wanting to "try it out". To say I'm nervous is an understatement, I'm terrified this investment will turn into a nightmare. We didn't purchase this van to rent out.Dis...

VFloyd by Day-tripper
  • 416 Views
  • 3 replies
  • 1 chirps

Holding a portion of security deposit for cleaning

Hi everybody! So far I have had pretty good luck with the renters for my RV, but unfortunately my last renter left my trailer very messy. I was wondering if you have encountered this problem before and if so what did you do? I reviewed the contract a...

ncoates by Day-tripper
  • 371 Views
  • 1 replies
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Scamming renter

Hi All,I recently had a renter who complained about basically anything they could their entire trip without any eveidence. They claimed after having the unit for 2 days that the black tank was full and I never emptied. I offered a refund to the rente...

Chuckfa by Day-tripper
  • 624 Views
  • 5 replies
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Resolved! What personal insurance is needed

I am currently looking into insurance coverage for a new van I'm purchasing and planning to rent out on Outdoorsy when I'm not using it. For my hosts, how does the fact that you rent your rig out affect your personal insurance coverage? What do you t...

Handling Rentals Remotely

Hi there. I am seeking some ideas, advice, and guidance for my camper rental through Outdoorsy.This is our first year renting on Outdoorsy for my wife and I, and we could have never imagined how popular our little toy hauler would be. It has been boo...

jcsuski by Day-tripper
  • 279 Views
  • 1 replies
  • 0 chirps

Outdoorsy Canada insurance update

Hey there Outdoorsy Canadians, We’re excited to introduce a personal insurance policy for your RV that allows you to rent — thanks to our partner Roamly. Roamly now enables you to get insurance through their Canada-based partner, Aon. Here’s how to g...

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Carli by Community Manager
  • 199 Views
  • 0 replies
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Feature update announcement: mutual cancellations

Feature update announcement Insert drumroll sound effect You asked, we listened. Now introducing mutual cancellations! When the unavoidable comes up and you or your renter need to cancel a trip — mutual cancellation is now live in your Dashboard. Thi...

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Kameron by Community Manager
  • 808 Views
  • 3 replies
  • 1 chirps

Dumping the sewage

Hi everyone! We were wondering how we could make sure that renters dump the sewage before returning our trailer to us? Any advice? Thank you

KrystalP by Day-tripper II
  • 553 Views
  • 5 replies
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We Can Provide RV Repairs!

Hi Outdoorsy Owner Community, We've just begun the journey of renting a small fleet of RVs in Southern California, and we're ALSO a professional RV Handyman Team! If you need any repairs or upgrades on your rig(s) in the SoCal locale, let me know! We...

leboove by Day-tripper
  • 369 Views
  • 2 replies
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Feature Update Announcement: Reviews

Product Update Our teams at Outdoorsy have been working hard to help improve renter review rate for owners. This is why after returning from a trip, renters will now see a new flow for adding their rating and review to share their experience. We are ...

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Kameron by Community Manager
  • 259 Views
  • 1 replies
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Renters driving a lot of miles

When a renter drives your RV over 3,600 miles, when it is returned to you, what kind of maintenance do you have performed on it besides an oil change? Thanks!

Generators

Hi There,For those who do not have onboard generators, but supply renters with a portable generator, what do you charge if anything?Thanks so much,Shanna

MoJo by Day-tripper
  • 360 Views
  • 4 replies
  • 1 chirps

Long term rental

Curious what experiences were with long term rentals? What is the longest you have had someone rent out your rig ( most interested in the campervan type) and what sorts of protections did you put in place since there is more potential for damage the ...

lpfeifer by Day-tripper
  • 376 Views
  • 4 replies
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Outdoorsy insurance packages update

IMPORTANT INSURANCE UPDATE Hello everyone,We're excited to share that beginning June 4th, 2021, new insurance rates and deductibles will be implemented to reduce customer premiums and deductibles. Any booking made from June 4th onwards will have the ...

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Kameron by Community Manager
  • 373 Views
  • 0 replies
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Do you find Instamatch useful?

I wonder if others review their Insta-matches often and if they make offers, and what the response is like to those. I generally feel the request was not a good match, users looking at Class C do not likely want a smaller camper van. I've also heard ...

corwyn74 by Day-tripper II
  • 298 Views
  • 4 replies
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blackwater

should the renter or the owner be responsible for disposing of blackwater and insuring the next trip is with a clean tank

Outdoorsy Tax Exemption Email

Hello Owners, Some of you may have received an email from Outdoorsy saying that your RV may be tax-exempt after completing a new registration. We just wanted to let you know that this is a legitimate email from Outdoorsy. This email was sent to owner...

Kameron by Community Manager
  • 165 Views
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