In this situation, you have two options. However, we highly recommend your renter enabling Coach-Net to avoid complications.
- Option 1: The renter can use third-party services outside of Outdoorsy (i.e. Good Sam or AAA).
- Option 2: As the owner, you and the renter can negotiate responsibility for payment outside of Outdoorsy.
Q: What do I do if the renter opts to not purchase Coach-Net and my vehicle does not have roadside assistance during the rental period?
- A(1): Owners can default to discussing towing options (this is conducted outside of Outdoorsy's domain).
- A(2): Owners can reach out to support@outdoorsy.co to discuss special circumstances.
